How Not to Run a Hotel
Have you heard the one about the white hotel owner who told his Hispanic employees to change their Spanish-sounding names in order to improve his business’s bottom line? Oh, yes he did.
Have you heard the one about the white hotel owner who told his Hispanic employees to change their Spanish-sounding names in order to improve his business’s bottom line? Oh, yes he did.
We’ve probably all experienced a new boss who charges in with new rules before ever scouting out the culture of the organization he’s now running. This story about a white hotel owner in New Mexico who told his Hispanic employees to change their first names to make them sound more American adds another dimension to that familiar workplace scenario.