How Not to Run a Hotel
Have you heard the one about the white hotel owner who told his Hispanic employees to change their Spanish-sounding names in order to improve his business’s bottom line? Oh, yes he did.
Have you heard the one about the white hotel owner who told his Hispanic employees to change their Spanish-sounding names in order to improve his business’s bottom line? Oh, yes he did.
We’ve probably all experienced a new boss who charges in with new rules before ever scouting out the culture of the organization he’s now running. This story about a white hotel owner in New Mexico who told his Hispanic employees to change their first names to make them sound more American adds another dimension to that familiar workplace scenario.
Last week, I had the privilege of traveling to Cincinnati for the annual conference of the Christian Community Development Association (CCDA), a network of over 500 non-profit ministries ranging from grassroots, community-based groups to large relief and development organizations. The common bond for CCDA members is their shared mission to serve under-resourced communities and marginalized people through holistic ministries that address both physical and spiritual needs.